Heart & Mind is committed to protect your privacy. This privacy and data protection policy explains how we protect your privacy and how we use the information you give to us.

Use of Information

By submitting your information to Heart & Mind by email, online form or any other way, you agree to how we use that information as it is set out in this policy.

Your information provided remains confidential unless there is a risk to your personal safety or the safety of a child or vulnerable adult.

Any contact information (such as name, address, and email address) you provide to Heart & Mind will only be used to contact you for the purpose for which you have expressed an interest such as, for example, any services provided by Heart & Mind.


This website uses SSL (Secure Sockets Layer) encryption, which shows up as a small "padlock" symbol in the status bar of your web browser. SSL is an industry standard and used by millions of websites. It makes sure that personal information provided to us is not visible to anybody else when in transit between your computer and our server.

However, the transmission of information via the internet is not completely secure. We cannot therefore not guarantee the security of your data transmitted to our site: any transmission is at your risk. Once we have received your information, we will handle it in accordance with our usual practices.


A cookie is a piece of data sent to a web site user’s browser and stored on a user’s hard drive tied to session information about the user. On the Heart & Mind web site, cookies are used to remember your preference of site mode (e.g. Full Graphics or Text Only version). No personally identifiable information is stored in the cookie and once a browser is closed, the cookie terminates, other than in respect of recalling your site accessibility preference.

Other Web Sites

Heart & Mind cannot be responsible for the privacy and data protection practices of third parties whose web sites may be referenced in the Heart & Mind web site.

Updating and Deleting Information

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove personal information you think is inaccurate by contacting us. You also have the right to request a copy of the personal information that we hold about you. To do so, please contact us here.

Changes to our Privacy and Data Protection Policy

Heart & Mind may from time to time modify the terms of this policy and any changes will be posted on this page.


You can find answers to some of the frequently asked questions by visiting our FAQ page