To complete your registration with Heart and Mind and pay for your consultations, please set up a direct debit mandate. Processing payments by direct debit help us in our effort to deliver affordable psychological care. Setting up a direct debit mandate is quick and easy and can be completed online and on your computer or mobile phone.

Good to know
No payments will be taken at the point of setting up a direct debit mandate. Any future consultation fees collected through a direct debit mandate will be covered by the direct debit guarantee

Direct Debit Guarantee

The Direct Debit Guarantee applies to all Direct Debits. It protects you in the rare event that there is an error in the payment of your Direct Debit.

  • The Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits

  • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Please also notify us.

  • If an error is made in the payment of your Direct Debit, by us or your bank or a building society, you are entitled to a full and immediate refund of the amount paid from your bank or your building society